Privacy collection notice
Glen Eira City Council (Council) is committed to protecting the personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014 (Vic) (PDP Act).
We have a wide range of functions and powers relating to the collection, use and disclosure of personal information, most of which are set out in specific State and Commonwealth laws including the Local Government Act 2020. In addition, we may generally collect personal information in accordance with the PDP Act.
Personal information is collected for the purpose of obtaining your submission, addressing your comments or requests, and improving our services. The information collected from the submission may be used for de-identified data analytics.
Written responses
If you do not want to complete an online submission, you can provide written responses by posting to:
Community Engagement team
Glen Eira City Council
PO Box 42
Caulfield South VIC 3162
You can also request a hard copy of the survey form to be posted to you. To request this, contact our Customer Service team at (03) 9524 3333 or email us at engagement@gleneira.vic.gov.au quoting "Hard copy form Our Place, Our Plan".
Required responses
Please note that you will not be able to submit the online survey if you do not complete the required responses.
Contact details
Your contact details are not made public as part of the survey.
Submissions made public
Submitters should note that all survey submissions received (including any personal information contained therein) may be made public unless you request that it not be made public, or Council considers it should not be made public. That will usually only occur for reasons associated with fairness.
Submissions that are made public may include redactions made that Council considers appropriate.
If you are concerned that the information you consider providing the Council may be defamatory, you should seek independent legal advice.
Submissions may be included within the official Council agenda and minutes, which are permanent public documents on the Council’s website.
Protecting personal information
We will take reasonable steps to protect personal information from unauthorised access, improper use, disclosure or alteration, and unlawful or accidental destruction or loss. We maintain secure systems for storing personal information and have security procedures to ensure we protect personal information.
Social Pinpoint
Council’s Have Your Say website uses software licensed from Social Pinpoint. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy at https://www.socialpinpoint.com/privacy-policy/
Privacy Policy
If you want to know more about privacy, including your right to seek access to your personal information, see our Privacy Page at https://www.gleneira.vic.gov.au/about-council/our-... or contact Council’s privacy officer on 9524 3333. Council’s Privacy Policy is available at https://www.gleneira.vic.gov.au/media/3329/privacy....
Freedom of Information Act 1982
All Council records, including submissions, are subject to requests under the Freedom of Information Act 1982.
