Privacy collection notice

Glen Eira City Council (Council) is committed to protecting the personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014 (Vic) (PDP Act).

We have a wide range of functions and powers relating to the collection, use and disclosure of personal information, most of which are set out in specific State and Commonwealth laws including the Local Government Act 2020. In addition, we may generally collect personal information in accordance with the PDP Act.

Personal information is collected for the purpose of obtaining your expression of interest and survey submissions, addressing your comments or requests, improving our services and to remain in contact with you. The information collected from the expression of interest and submissions may be used for de-identified data analytics.

Written responses

If you do not want to complete an online expression of interest or contribute to an online consultation, you can provide written responses by posting to:  

Community Voice
Glen Eira City Council
PO Box 42
Caulfield South VIC 3162

You can also request a hard copy of the expression of interest or survey forms to be posted to you.  To request this, contact our Customer Service team at (03) 9524 3333 or email us at communityvoice@gleneira.vic.gov.au quoting "Hard copy form".

Required responses

Please note that you will not be able to submit the Expression of Interest if you do not complete the required response.

Contact details

Your contact details are not made public as part of the Community Voice.

Submissions made public

Submitters should note that all survey submissions received (including any personal information contained therein) may be made public unless you request that it not be made public, or Council considers it should not be made public. That will usually only occur for reasons associated with fairness.

Submissions that are made public may include redactions made that Council considers appropriate.

If you are concerned that the information you consider providing the Council may be defamatory, you should seek independent legal advice.

Submissions may be included within the official Council agenda and minutes, which are permanent public documents on the Council’s website.

Protecting personal information

We will take reasonable steps to protect personal information from unauthorised access, improper use, disclosure or alteration, and unlawful or accidental destruction or loss. We maintain secure systems for storing personal information and have security procedures to ensure we protect personal information.

Social Pinpoint

Council’s Have Your Say website uses software licensed from Social Pinpoint. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy at https://www.socialpinpoint.com/privacy-policy/

Privacy Policy

If you want to know more about privacy, including your right to seek access to your personal information, see our Privacy Page at https://www.gleneira.vic.gov.au/about-council/our-... or contact Council’s privacy officer on 9524 3333. Council’s Privacy Policy is available at https://www.gleneira.vic.gov.au/media/3329/privacy....

Freedom of Information Act 1982

All Council records, including submissions, are subject to requests under the Freedom of Information Act 1982.